Count on North Oaks When You’re Faced with the Unexpected.
A sudden illness or injury can be a frightening experience, but you’re
in good hands at the North Oaks Emergency Department — open 24 hours
a day, 7 days a week.
What You Need to Know:
Patients are treated in order of the severity of their medical condition(s).
(This is referred to as triaging patients.)
Your wait time is influenced by many factors, such as severity of medical condition, number of patients, room availability,
and if there is a need for specialized rooms or equipment.
Critically ill or injured patients are always treated before patients with
less severe medical problems.
Bring a current, up to date list of all medications you take including dosage (what strength) and frequency (how often/when
taken) and what the medication is taken for. If unable to make a current
list, bring your medications with you. Medications must be in their original
container and properly labeled (patient name, name of medication, dosage,
and correct frequency).
If you are asked to wait, please return to the triage area and ask to speak
to a nurse if your condition changes or you have a question.
If you are experiencing a medical emergency, go to the closest emergency
room or dial 9-1-1. To access emergency services, take North Oaks Drive to Jay Smith, MD,
Drive. The Emergency Room entrance will be on the left.
About Us:
Only full service Emergency Department (ED) in Tangipahoa Parish
46 rooms equipped to handle everything from traumas to eye injuries
Physicians are hospital employed and board certified in emergency medicine
Staff includes emergency board certified nurse practitioners
Certified Level II trauma center
Certified primary stroke center
PCR & Rapid Tests are performed in the Emergency Department. PCR tests
are readily available and are processed at our North Oaks Lab. Rapid testing
supplies may vary if there is an uptick of symptomatic people in our region.
What to Expect at the ED
When you arrive in the hospital’s Emergency Department, the first
person you will encounter is a patient representative who will notify
the medical team of your arrival. The patient representative can call
for assistance for individuals needing a wheelchair or help getting out
of the car.
Next, you will be seen by the triage nurse, who will determine the severity
of your condition and the urgency of treatment. This ensures that all
patients receive the most appropriate medical treatment in a timely manner.
Once your condition is assessed, you will either be escorted directly to
an exam room or asked to wait in the lobby.
If you are asked to wait, please return to the triage area, and ask to
speak to a nurse if your condition changes or you have a question.
Discharge Process
Before you leave the ED, you will receive information regarding:
Your diagnosis
Instructions on self-care for your illness or injury
Prescribed medications
Name of the emergency physician who treated you
Name of the physician and clinic you are referred to for follow-up care
that is required
If you have any questions regarding the care or treatment provided in the
Emergency Department, please ask your doctor or nurse for further information.
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